1. Item will be returned only if it has a defect for which parcel opening video is MANDATORY.
2.In case of any other discrepancy you have to send the item back to the company address. We dont provide return pickup facility
3. Returns accepted only in the form of store credits which have 12 month expiry and can be used to buy any other item.
4. No Exchange and return for custom dyed item. ALWAYS DRY CLEAN
5. Shipping amount will not be refunded
6.A thread pulled here and there is normal in chikankari and is not considered damaged
7. Insignificant human errors might be visible as its total handwork right from the scratch.
8. Embroidery motif may vary.
9. Real colour may vary 10-15% due to photography and different screen resolution.
10. In Gota patti items slight remains of glue might be visible which is not a defect.
Be Assured you are safe in our hands. We always look out for out customers ansd try to resolve any to every isssue.
Team: Pcreations
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